Welcome to Alif Ahlam Customer Support
At Alif Ahlam, we are committed to providing the best customer service experience. If you have any questions, concerns, or need assistance with your order, our support team is here to help.
Contact Us
We are available to assist you through multiple channels:
- Email: support@alifahlam.shop
- Phone: +92316-0618937
- WhatsApp: +92316-0618937
- Live Chat: Available on our website (Monday – Friday, 9 AM – 6 PM)
Frequently Asked Questions (FAQs)
1. How can I place an order?
To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the payment instructions to complete your purchase.
2. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and mobile wallet payments. COD (Cash on Delivery) is available in select areas.
3. How long does delivery take?
Orders are processed within 24-48 hours. Delivery times vary based on location:
- Local orders: 3-5 business days
- International orders: 7-15 business days
4. Can I return or exchange a product?
Yes, we offer a 7-day return and exchange policy for unused and unopened products. Please contact support@alifahlam.shop for assistance.
5. Are your herbal products safe?
All our products are made from natural ingredients and are tested for quality. However, consult a healthcare professional if you have allergies or underlying health conditions.
6. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media for the latest deals and offers.
Order Tracking
To track your order, visit the Order Tracking page and enter your order ID and email. You will receive real-time updates on your shipment status.
Privacy & Security
Your privacy is our priority. We do not share or sell customer information. All transactions are encrypted and secure.
For more details, read our [Privacy Policy] and [Terms & Conditions].